PlayStations Communities is the hub for fans to discuss all things PlayStation. The main objective of this project was to migrate to a new platform, this gave us a chance to take a look at the flow of the site whilst giving it a makeover.
Ensuring that business and user requirements where met were vital for this project as they were very different from each other, this was due to the business wanting to drive people to the platform to discover solutions to issues rather than contact the support team as the first port of call. Whilst the general user prefers an easy discovery of content, the “hardcore” user wishes to use the platform as a communication tool (private messages, conversations within a thread, etc).
During this project, Photoshop and InVision were used to develop a working prototype.